Terms and Conditions

Thank you for being our guests in La Castel*** Restaurant, as well as online!

Using this website, visiting or purchasing products implies accepting these terms and conditions. For best use of the website we recommend to carefully read the terms and conditions. La Castel*** Hotel Restaurant reserves the right to change these provisions without prior notice.

Prior information

The prices are expressed in Lei with VAT included (9% VAT for dishes and soft drinks, 19% VAT for alcoholic drinks).

The dishes presented on the website and in the offers are for your information. The images of the dishes are for reference only and certain features may be different (color, appearance, packaging, etc.). The delivery team of La Castel*** Restaurant presents you the products as clear and as detailed as possible, respecting the accuracy of the information.

Information, communications

The visitors of www.lacastel.ro website can submit comments and any other communications by using the contact forms or by email at delivery@lacastel.ro, as long as their content is not illegal, obscene, threatening, or defamatory. www.lacastel.ro , pot face comentarii și orice alte comunicări pe formularele de contact sau pe adresa de e-mail delivery@lacastel.ro atât timp cât conținutul acestora nu este ilegal, obscen, amenințător sau defăimător.

Any attempt to access the personal data of another user or to alter/modify the content, to damage the server on which the website is hosted shall be considered a fraud attempt. SC. Euro Market Junior. SRL reserves the right to initiate a criminal complaint against those who attempted the above facts.

Placing an order under a false address or using false identification data also represents a fraud attempt. In this case, the authorities in charge will be notified in order to solve the case.

Data privacy and information security

Accessing www.lacastel.ro implies the consent of the users for their personal data to be kept and processed by SC. Euro Market Junior. SRL – Hotel Restaurant La Castel***. The purposes for processing these data are: creating a database for statistical reports, sending information by any communication means (mail, email, telephone, SMS, etc.) about any promotions or activities carried out by Hotel Restaurant La Castel***.

SC. Euro Market Junior.SRL undertakes not to communicate personal data to third parties, with the exception of the marketing operator. On www.lacastel.ro website, the users are responsible for all the activities that occur by accessing the personal account and password.

SC. Euro Market Junior.SRL cannot be held responsible for the errors resulting from the negligence of the users on the privacy and confidentiality of their account and password.

The information from the registration account, as well as the data from the order form shall be used to process the orders. Personal data may be forwarded to the authorities in charge for verifying the commercial transactions or for any legally justified checks, if required by the legislation in force.

SC. Euro Market Junior.SRL guarantees the security and the confidentiality of the data hosted and communicated through its IT system, but cannot be held accountable for loss of information caused by any malfunction or error of the integrated payment software, offered to the users for online payments with the credit card.

Litigations

SC. Euro Market Junior.SRL – Hotel Restaurant La Castel*** makes every effort to amiably settle any kind of litigation between the parties with the help of their representatives. If the settlement of litigation is not possible amiably, then litigation settlement shall be made by the competent Court of Justice from Romania.

Final provisions

If one of the above clauses shall be found void, regardless of the cause, it shall not affect the validity of the other clauses. Once the order is placed, the client accepts without objections the terms and conditions, their value being the same as a valid signed agreement.